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Company / What's Luci / INFORMATION REGARDING Luci PRODUCTS

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  • Company

    Luci Pte. Ltd.

  • URL

  • Prospect

    NEXT GENERATION LIGHTING "Luci"

    Revolutionary illumination products "Luci" gives you tons of illumination plans. With "Luci", we color your world beautiful.

  • Office

    Luci Pte. Ltd.
    Singapore World HQ

    52A Tanjong Pagar Road, Singapore 088473
    Tel: +65-6291-2410 Email: info@luci.co.jp

    Luci Pte. Ltd.
    Hong Kong Marketing Office

    Room 1801, 18/F, Kwai Hung Holdings Centre, 89 King's Road, North Point, Hong Kong
    Tel: +852-2219-8462 Email: info@luci.co.jp

    Luci Pte. Ltd.
    Dubai Marketing Office

    5WA 331, DAFZA, Dubai, United Arab Emirates
    Tel: +971-54-446-0350 Email: info@luci.co.jp

  • Group company

    Luci Co., Ltd.
    Tokyo Japan Regional HQ

    Akasaka Bldg. 3F, 4-13-13, Akasaka, Minato-ku, Tokyo 107-0052, Japan
    Tel: +81-3-6327-7409 Fax: +81-3-6327-7410 Email: info@luci.co.jp

    Luci Co., Ltd.
    Osaka Office

    Yotsubashinakano Bldg. 3F, 1-1-14, Minamihorie, Nishi-ku, Osaka-shi, Osaka 550-0015, Japan
    Tel: +81-6-6110-7520 Fax: +81-6-6110-7519 Email: info@luci.co.jp

    LUCI (SHANGHAI) LIGHTING TECHNOLOGY CO., LTD.
    Shanghai China mainland Regional HQ

    Rm.1804, South Building, 300 Xuanhua Rd., Changning District, Shanghai (200050) PRC.
    Tel: +86-21-5238-9115 Fax: +86-21-5238-8727 Email: info@luci.co.jp

    LUCI (SHANGHAI) LIGHTING TECHNOLOGY CO., LTD.
    Beijing Office

    Rm.2011, Building 1, Runfengjiashang, No.129, Chaoyang North Rd., Chaoyang District, Beijing (100025) PRC.
    Tel: +86-10-6556-9541 Email: info@luci.co.jp

  • Partner company

    SANSHO Korea CO.,LTD.

    #507, 36, Teheran-ro 87gil, Gangnam-gu, Seoul, 06164, Korea
    Tel: +82-2-508-2541 Fax: +82-2-508-2544

What's Luci?

The Luci Division of PROTERAS Co., Ltd., launched the Luci brand in 2004, and in 2005 the LED lighting business became a separate division from the space creation business. In 2009, we established a Chinese subsidiary, LUCI (SHANGHAI) LIGHTING TECHNOLOGY CO., LTD. (Offices in Shanghai and Beiging), in 2011 we opened a staffed office in Singapore and in 2012, we established a Singaporean subsidiary Luci Pte. Ltd. (Offices in Singapore and Hong Kong) to increasingly expand into overseas markets to make Luci a global brand.

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High Color Rendering LED

High coloring rendering LED packages of Ra85 or above with excellent color reproducibility are used in the Power Flex Slim Light and other products. High color rendering LEDs are recommended when true color reproduction or preventing color fade-out is required.

The average color rendering index (Ra) is an index of the color offset that occurs when the measured light source illuminates the color chart used for the color rendering evaluation in comparison with standard light as defined by JIS (Japan Industrial Standards).

This light source is also widely used to prevent deterioration from light since LEDs emit little heat or ultraviolet light.

Illumination Planning Support

The product IES data, illuminance measurement data, and other information is provided on our website and in our catalogs as optical data.

An IES file is text data that shows the illumination device light distribution, and this can be used by IES format supporting software to conduct illumination calculations, simulations, etc. Further, if desired, Luci can use simulation software (DIALux) to provide customers with proposals, so please feel free to ask us about this.

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Luci’s Safety and Quality Management

Our in-house technology and quality control staff conduct regular plant and production process audits to ensure thorough quality control.

For, our products for outdoor use are subjected to water-resistance and weather-resistance tests by third-party testing organizations.

Luci Product Design Policy

Luci plans and designs the exterior designs of its products in-house. We pursue high usability through simple and minimum designs that provide both an attractive price and good function.

Color Consistency

The LED packages that we select by color coordinates are procured for each rank and these are not mixed with other ranks when being mounted on circuit boards so that only one rank is used for the mounting and inventory and shipment management is conducted by rank for the finished products. In addition, a visual color inspection of all units is conducted when the finished products are delivered.

Please note that the color temperatures of some of the products sold by Luci are outside the industry standard to meet the needs of our customers. Luci original rules have been set for these. These include 3 types of light warm white of 2400K and 1900K, which are low color temperatures below 2700K, to allow the right product for the situation to be selected.

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About Lifetime

Our definition of LED lifetime is “the brightness becomes 70% of its original brightness” based on the definition which was decided July 2005 by Japan Luminaires Association. Luci calculates the lifetime based on brightness data, current data and so on.

Please understand that this is planned lifetime and it may differ depends on how the products are used.

White Color In Full Color Illumination

Lifetime of RGB slightly differs. Therefore, please be aware that mixed color taste may change as the time goes by.

Slight Color difference of White LED

Because of the characteristics of LED, there may be slight difference in color. Luci inspects the product before the delivery, but please understand the slight color difference.

LED Dimming

When the dimming level is low, the following symptoms may be observed.

  • LED doesn't turn on
  • LED goes off for the sudden electricty decrease.
  • Each LED may turn off at separate times when they are controlled by 1 dimmer.

Safety Cautions

Lighting devices have their lifetime. After 8-10 years, you may not see the change inside, but internal degration is occuring.

Please test and replace them.

※Condition is temperature 30 ℃, 10 hours a day, 3,000 hours used yearly(JIS C8105-1)

  • When surrounding temperature is higher or lighting time is longer, the lifetime becomes shorter.
  • Maintenance by engineers is recommended every 3 years.Without maintenances might cause fire, smoke or electrify.

Please read “Manual”before the usage or consult with the shop you purchase. Some products have caution seal. Please make sure to read all the cautions before the usage.

Operating temperature

Unless otherwise stated in the user’s manual, etc., use the product at ambient temperatures between 0-35°C.
Using beyond the above stated temperatures may cause failure or malfunction of the product.

For safe use of power supply

  • Ensure appropriate installation in accordance with the user’s manual of the power supply.
    Do not use an indoor power supply outdoors, since it may cause damage, electric shock, smoking, and fires.
  • When installing in a ceiling, ensure easy access for checkups.
    This is specified in the “Electrical Installation Engineering Standards”, in order to prevent fire and enable regular checkups and repairs.
  • There are also other limitations for power supply installation, and therefore installation work should follow the “Electrical Installation Engineering Standards”.

For safe use of the controller/driver

  • Effect on radio
    When radio reception is weak, the product may cause noise.
    In such cases, keep the product away from the radio, or use an outside antenna.
  • Effect on audio/video signal
    Audio/video signals such as those from broadcast facilities are weak, and may be affected by electromagnetic waves from the product.
    Use shielded wire for audio/video signals, or keep adequate distance from a signal wire to a power wire.
  • Effect on medical devices
    Effects may be different depending on the site environment, type of medical device, and noise-resistant properties of the device. However,
    refrain from using.

Notes for purchase

For product improvement, the specifications, appearance, and price are subject to change without prior notice. Consumption tax is not included in the price.
Product color may be slightly different from that in the printed catalog.

Cautions

Please make sure to use the right input voltage written in a manual before the usage.
Otherwise, it may cause damage or fire.
When the product is installed or uninstalled, please make sure to turn off the power.
Do not modify the product. It may cause damage, electrify, or fire.

Product Warrantee

Warranty period

The warranty period is 2 year since you purchase the product.

Warranty detail

When the product is broken following the instruction manual, we replace the product or repair the product.

Disclaimer

In the cases below, the repair or the replacement are non free.
  1. Expendable supplies
  2. Wrong usage, damage or failure caused by improper repair or modification.
  3. Dropping the product after the purchase
  4. Damage or failure caused by fire disaster, salt damage, gas damage, wind/water damage, thunder, abnormal electricity or other natural disaster.
  5. Damage or failure caused by defect of installation.
  6. Damage or failure caused by the failure of other device.
  7. Brightness decrease because of long time usage and color change of tubes.
  8. When the warrantee document is lost.
  9. When items of the warrantee are not fully filled, or modified.
  10. When the product is used outdoors without insulating.
  11. When the power is used outside range of the specification.
  12. When the product is used outdoors without waterproofing.

We shall not cover any indirect operation responsibility and remedy responsibility from the product damage or failure.
The disclaimer detail differs from products. Please ask us to get more information.

Purchasing

Products may change to improve without anouncement.
Please understand that the color of the actual product and the product in the printed catalog look slightly different.